Nowah vs Expedia

Book flights without the 60-minute hold time.

Expedia's third-party maze creates confusion when things go wrong. Nowah gives you direct relationships and real support.

The Problem

The Expedia Experience

30%

Customer dissatisfaction rate reported in recent surveys

60 min

Average hold time when trying to reach customer support

$100+

Average hidden fee surprise at checkout vs advertised price

Sound familiar?

Feature Comparison

A detailed look at how Nowah and Expedia stack up

Feature
Nowah
Expedia
Search Experience
AI-powered trip planning
Natural language search
Form-free booking
Personalized recommendations
Basic
Booking & Pricing
Transparent pricing
Direct airline relationships
Via intermediaries
Bundle deals
Price tracking
Limited
Support & Service
In-app support
Phone/Chat
Direct airline rebooking
Real-time flight updates
Trip modification
Easy
Complex
Additional Features
Rewards program
Travel journal
Document storage
Multi-destination planning
Full support
Partial/Limited
Not available

Why People Switch from Expedia

Real frustrations that drive travelers to find something better

My flight got cancelled and Expedia blamed the airline. The airline blamed Expedia. I was stuck in the middle for 3 hours.

Third-party booking blame game

The price went up $150 between search and checkout. Felt like a bait-and-switch.

Hidden fees and price inflation

Needed to change my booking and couldn't reach anyone. The chat bot just kept going in circles.

Customer service frustration

There's a better way
Being Honest

What Expedia Does Well

We believe in transparency. Here's where Expedia shines.

  • One Key rewards program works across Expedia, Hotels.com, and Vrbo
  • Package deals can offer genuine savings on flight + hotel combos
  • Massive inventory with good last-minute availability
  • Member-only prices can be competitive for frequent bookers

When Expedia might be right for you:

You're a One Key member with significant points balance, or you're specifically looking for flight + hotel + car bundles.

Why Nowah Beats Expedia

The key differences that matter for your travel experience

AI-First, Not Forms

Stop filling out the same forms over and over. Just tell Nowah what you need in plain English.

Transparent Pricing

See the real price upfront. Our 0.49% fee is clear—no hidden charges or checkout surprises.

Support That Works

Direct communication, no middleman confusion. When issues arise, we solve them.

Direct Relationships

We work directly with airlines and hotels, so there's no finger-pointing when you need help.

No Hold Music

In-app support means no 60-minute phone queues. Get help when you need it.

Smart Price Alerts

We track prices after you search. Book now or wait—we'll let you know when to act.

Real Scenario: Barcelona Weekend Getaway

See the difference side by side

Using Expedia

~40 minutes
1

Navigate to Expedia, enter dates/destination

3 min

2

Filter through hundreds of results

15 min

3

Select flight, proceed to checkout

5 min

Discover "taxes and fees" add $80

5

Go back, find hotels separately

10 min

More hidden fees at hotel checkout

7

Create account, verify email

5 min

Issue arises → 45 min hold time

Using Nowah

~3 minutes

"Flight and hotel in Barcelona for next weekend"

10 sec

Get 3 curated options with transparent pricing

1 min

Ask: "Which hotel has the best rooftop?"

30 sec

Book with one tap, confirmation instant

1 min

Issue? Chat support responds in minutes

Nowah saves you time by eliminating the research, comparison, and multi-site juggling.

Travel Without the Hassle

Join travelers who switched to AI-powered booking with transparent pricing and real support.

4.9/5 from 2,000+ travelers

No credit card required. Start planning in seconds.