Cookie & Tracking Policy
Effective Date: September 26, 2026
This Cookie & Tracking Policy ("Policy") explains how Nowah Inc. ("Nowah," "we," "us," or "our") uses cookies, local storage and similar technologies on our website (nowah.xyz), our web app (app.nowah.xyz) and our iOS app (collectively, the "Services"). This Policy is incorporated by reference into our Privacy Policy and Terms of Service.
On nowah.xyz we show a cookie banner so you can accept or reject optional analytics. Necessary cookies run for security and basic operation. Analytics (Google Analytics 4) only runs if you accept analytics or enable it in Cookie settings. You can change your choice anytime via Cookie settings in the site footer.
1. Definitions & Scope
For purposes of this Policy, "Tracking Technologies" includes, without limitation:
- Cookies: Small text files stored on your device by your browser
- Local Storage: Browser-based data storage mechanisms (localStorage, sessionStorage, IndexedDB)
- Mobile SDKs: Software development kits embedded in our mobile applications
This Policy applies to all Tracking Technologies deployed by Nowah or authorized third parties across all platforms where our Services are accessed.
2. Legal Basis for Processing
We process data collected through Tracking Technologies under the following legal bases:
- Strictly Necessary: Processing is essential for service delivery and requires no consent under Article 6(1)(b) GDPR and ePrivacy Directive Article 5(3)
- Consent: For non-essential Tracking Technologies, we rely on your affirmative consent under Article 6(1)(a) GDPR
- Legitimate Interest: Where permitted, we may process analytics data under Article 6(1)(f) GDPR to improve our Services
For users in the European Economic Area (EEA), United Kingdom, or jurisdictions requiring prior consent, non-essential Tracking Technologies are activated only upon affirmative opt-in.
3. Categories of Tracking Technologies
Strictly Necessary
Needed for sign-in, payments and security. These cannot be turned off.
| Cookie/Identifier | Provider | Purpose | Duration |
|---|---|---|---|
| __clerk_*, __session | Clerk | Sign-in and session management | Session / 1 year |
| __stripe_* | Stripe | Payment security and fraud prevention at checkout | Session / 1 year |
| csrf_token | Nowah | Protection against cross-site request forgery | Session |
| Cookie choice | Nowah | Remembers whether you accepted analytics on nowah.xyz | 1 year |
Analytics
Help us understand how the site and app are used. Optional.
| Cookie/Identifier | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_* | Google Analytics 4 | Visits to nowah.xyz. Only set if you accept analytics in the cookie banner | Up to 2 years |
| ph_* | PostHog (run on our servers) | Product analytics in the web app at app.nowah.xyz. Turn off in Settings → Privacy | 1 year |
This is the full list. We don't use advertising cookies, ad pixels, device fingerprinting or cross-site tracking, and we update this Policy when that changes.
4. Third-Party Tracking Technologies
Certain Tracking Technologies are deployed by third-party service providers over whom Nowah exercises no direct control. These third parties operate under their own privacy policies, and Nowah disclaims all liability for their data collection and processing practices.
Third-party providers include, but are not limited to:
Google LLC
Website analytics (with consent)
Stripe, Inc.
Payment security
Clerk, Inc.
Sign-in
RevenueCat, Inc.
Web subscription checkout
You may be subject to these third parties' terms and privacy policies when their Tracking Technologies are activated. Nowah is not responsible for the privacy practices or content of third-party services.
5. Your Choices & Opt-Out Mechanisms
You may manage Tracking Technologies through the following mechanisms:
nowah.xyz
Accept or reject analytics in the cookie banner, and change your choice any time with Cookie settings in the footer.
Web app (app.nowah.xyz)
Turn off product analytics in Settings → Privacy.
iOS app
The app uses PostHog for product analytics and Sentry for crash reports, both run on our own servers. It doesn't use the advertising identifier or track you across other companies' apps. Turn off product analytics in You → Privacy & Data.
Your browser
You can block or delete cookies in your browser settings. Blocking necessary cookies will stop sign-in and checkout from working.
Note: choices are saved per browser and device. Turning analytics off stops new collection; to delete data already collected, use the options in our Privacy Policy.
6. Data Retention
Data collected through Tracking Technologies is retained as follows:
- Session Data: Deleted upon browser/app closure
- Persistent Cookies: Retained for the duration specified in Section 3, unless deleted by user
- Analytics Data: Aggregated and anonymized after 26 months
When you delete your account, analytics linked to it is deleted or anonymised, except where the law requires us to keep it.
7. International Data Transfers
Data collected through Tracking Technologies may be transferred to, stored, and processed in the United States or other jurisdictions where Nowah or its service providers operate. By using our Services, you consent to such transfers.
For transfers from the EEA/UK, we rely on Standard Contractual Clauses approved by the European Commission and/or the UK Information Commissioner's Office. We do not guarantee that all third-party providers maintain equivalent data protection standards.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Nowah disclaims all liability for data collection by third-party Tracking Technologies
- Nowah is not responsible for the effectiveness of browser-based or industry opt-out mechanisms
- Nowah shall not be liable for any technical limitations preventing complete tracking cessation
- Your sole remedy for objection to this Policy is to discontinue use of our Services
Nowah's total liability under this Policy shall not exceed one hundred U.S. dollars ($100.00) in the aggregate.
9. Do Not Track Signals
Some browsers transmit "Do Not Track" (DNT) signals. There is no industry consensus on how to respond to DNT signals. Nowah does not currently respond to DNT signals. This Policy describes our tracking practices regardless of your DNT settings.
10. California Privacy Rights (CCPA/CPRA)
California residents have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
- Right to Know: Request disclosure of categories and specific pieces of personal information collected
- Right to Delete: Request deletion of personal information, subject to exceptions
- Right to Opt-Out: Opt out of the "sale" or "sharing" of personal information
- Right to Non-Discrimination: Not receive discriminatory treatment for exercising privacy rights
To exercise these rights, contact us at privacy@nowah.xyz or use You → Privacy & Data in the app. We will verify your identity before processing requests.
11. Updates to This Policy
Nowah reserves the right to modify this Policy at any time. Changes become effective upon posting to this page with an updated "Effective Date." Your continued use of our Services after any modifications constitutes acceptance of the revised Policy.
We may, but are not obligated to, notify you of material changes via email or in-app notification. It is your responsibility to review this Policy periodically.
Data Protection Inquiries
For questions about this Policy or to exercise your privacy rights:
Email: privacy@nowah.xyz
Mailing Address: Nowah Inc., Attn: Privacy Team, 8 The Green, Suite R, Dover, DE 19901